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See more videos for factory data reset samsung j5 prime. Factory reset via the system recovery menu step 1 load the system recovery menu. you will first need to turn off your samsung galaxy j5/j5 prime. after that, step 2 navigate the boot menu. after a few seconds, your phone’s boot menu will appear. use the volume down button to step 3 –. Check out how to accomplish hard reset by hardware keys and android 6. 0 marshmallow settings. as a result your samsung g570f galaxy j5 prime will be as . Concurrently push the volume down and power key until the samsung galaxy j5 prime restarts (about 20 seconds) how to hard reset your samsung galaxy j5 prime (factory settings) the factory settings reset or hard reset is undoubtedly a more radical solution. How to factory reset samsung galaxy j5 prime from recovery menu: 1 ensure your samsung phone is powered off, if not, then turn it off (press and hold the power key, and then tap power off). 2 press and hold the volume up + home buttons, then pr...